International Shipping & Freight Forwarding Blog

How to be Successful Selling on Amazon with Good Customer Service

Posted by Reid Malinbaum on Fri, Jun 16, 2017 @ 04:44 PM

You’ve no doubt heard the phrase “the customer is always right” thrown around during customer service situations and your side of the dispute might change your opinion of how valid that sentiment seems to be. But no questions asked customer service is something that has not only become known for but is also a key factor to the website’s cult-like success.

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Tags: Selling on Amazon

What Does FOB Stand For & Why is it Important for my Shipment?

Posted by Reid Malinbaum on Mon, Jun 12, 2017 @ 11:49 AM

When you’re shipping goods either domestically or internationally, you’ve probably noticed that shipping companies and freight forwarders use a lot of freight terms that might seem foreign to you. Regardless of how valuable or large your shipment is, it is important for you to know exactly what these terms mean as they are often integral to the shipping process or liability of your shipment.

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Tags: Freight Forwarding, Air and Overseas Cargo Transport, Incoterms 2010

Tips for Shipping a Car Internationally Via Air Freight

Posted by Reid Malinbaum on Fri, Jun 02, 2017 @ 06:16 AM

If you are moving overseas, one of the challenges you may face is how you will relocate your personal belongings both large and small. One item in particular you may be inclined to bring with you is your car.

There are two ways to ship a vehicle overseas: ocean freight or air freight. Most people will elect to ship via ocean freight because the cost of air freight for a large object often exceeds of 5 times or more than the ocean freighting. However the downside to ocean freight is it can take more than a month for your car to arrive at the intended destination. If time is of the essence, air freight might be the right choice for you. 

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Tags: Auto Shipping, Household Moving Overseas, Overseas Auto Transport, Vehicle shipping

Selling on Amazon: The New Wave of International Shipping

Posted by Reid Malinbaum on Wed, May 31, 2017 @ 07:37 AM


Bob Dylan once wrote "The times they are a changing." No matter what generation you were born into, it's likely that you've seen some big changes come to the world around you during your lifetime.

Today, we have reached a point where technology is developing in the blink of an eye and for those of us in the international freight forwarding industry it is of upmost importance that we remain on the cutting edge to make sure our customer's needs are being met in the most cost effective and efficient ways possible. 

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Tags: Selling on Amazon

International and Domestic Shipping Solutions

Posted by Reid Malinbaum on Fri, May 19, 2017 @ 02:17 PM


Many of you will require international AND domestic shipments from time to time. Conventional thinking suggests that you use an international freight forwarder when shipping overseas and, conversely, seek a domestic transportation company when moving cargo within the US. 

But when searching for shipping solutions, wouldn’t it be a easier and far less taxing to speak with one freight interlocutor with the expertise requirements for international AND domestic shipping?

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Tags: International Freight Shipping, Domestic Shipping

Expertise in International Freight Shipping

Posted by Reid Malinbaum on Fri, May 12, 2017 @ 03:17 PM

No matter what the subject matter, opinions without expertise seem to be the new norm. With so many so-called "experts" who's opinions are just a Google search away it can be easy to forget that expertise takes time and repeated practice to become reliable.

International freight shipping is not exempt! There are so many parties involved in international freight shipping from shipping handlers to freight forwarders to customs agents you need to be sure that every piece of the puzzle is accurately in place to ensure that the shipment is both time and cost effective.

How do you know who to trust?

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Tags: Air and Overseas Cargo Transport

Sending Small Packages Internationally with a Freight Forwarder

Posted by Reid Malinbaum on Fri, May 05, 2017 @ 01:09 PM

In the past, my blogs have been tailored for the larger commercial accounts as well as the moving of household goods and cars. But lately, we have noticed a steady rise in a new area of the shipping business, small international shipments that include only 1 or 2 boxes.
Whether air freighting a sample or shipping a couple of boxes or suitcases of your personal effects to an international destination, this service is in direct competition with the FedEx or UPS conglomerates. While it may seem like common sense to work with a large conglomerate, you can actually reap serious benefits by working with a smaller freight forwarder like ETC International Freight System.
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Tags: Cheapest International Shipping

Do I Need Cargo Insurance For My International Freight Shipping?

Posted by Reid Malinbaum on Fri, Apr 21, 2017 @ 02:05 PM

Whether you’re a frequent importer/exporter or are shipping an item internationally for the first time, the question, "do I need cargo insurance?" is likely to pop into your mind.

In fact, you might even be thinking, “I’ve mailed things domestically one hundred times and it’s always been ok” or “they really can’t lose something THAT BIG, can they?” The simple fact is that international shipping involves many more hands than a domestic shipment and just because a container isn’t lost, that doesn't mean you won't experience a total loss.

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Tags: Cargo Insurance

How to Leverage the Pro Forma Invoice for Your Shipments

Posted by Reid Malinbaum on Mon, Apr 17, 2017 @ 09:54 PM

If there is ONE thing that life offers too little of, it's time. Between our jobs, families, and personal lives, we're juggling an extraordinary amount, so it's no wonder that we're always looking for short-cuts - tools and methods to steal back a few minutes here and there.

But sometimes we cut too deep, resulting in much bigger problems and costs than the time saved, even cumulatively speaking, could ever offset.

When it comes to international freight shipping, the pro-forma invoice is the step that many take for granted, and often cut out altogether. This is a mistake, and often the most significant and costliest one you'll encounter. 

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Tags: Approved Freight Forwarders, importing, Important Shipping Facts

Why Clear Definitions between Consignees & Shippers are CRITICAL

Posted by Reid Malinbaum on Fri, Apr 07, 2017 @ 04:47 PM

Don't lose your entire shipment over 3 little letters!

If shipping was not complex enough with customs, federal maritime commission, tariff filing, and transportation security administration regulations, we are CONSTANTLY stepping into pre-existing situations where lack of clarity in responsibilities between shipper and buyer are creating problems so major, that entire shipments are being abandoned.

This is exactly the choice a recent military base client of ours is facing. Somebody in the chain wasn't knowledgeable about who is responsible for costs related to delays from customs, and when a random intensive exam was assigned to them, all hell broke loose.

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Tags: Shipping Terminology & Teamwork, Supply Chain, customs clearance, Incoterms 2010